Computer User Support Specialists Salary
Computer and Mathematical Occupations · 717K employed in the U.S.
Median annual
$61,860
Median hourly
$30
Average annual
$67,330
Typical range
$40,980–$100,540
Pay distribution
10th to 90th percentile, with the median marked.
What this role pays
The median annual salary for Computer User Support Specialists is $61,860 as of May 2025, based on the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey. That works out to about $30 an hour at a full-time schedule.
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically.
Most earn between $40,980 and $100,540 a year. There are roughly 717K people employed as computer user support specialists in the United States. Use the state and metro pages below to see how pay changes by location, and the calculator to convert any hourly or annual figure.
Salary calculator
Convert your pay and see where it lands for Computer User Support Specialists.
- Hourly
- $29.74
- Daily
- $238
- Weekly
- $1,190
- Bi-weekly
- $2,379
- Monthly
- $5,155
- Annual
- $61,860
$61,860 a year is around the 50th percentile for Computer User Support Specialistss. The median is $61,860.
Highest-paying states
Median annual wage by state.
- 1District of Columbia$80,950
- 2California$79,570
- 3Washington$75,220
- 4Massachusetts$75,070
- 5New York$72,560
- 6Colorado$71,900
- 7Connecticut$70,210
- 8Wyoming$65,100
- 9Virginia$65,040
- 10Maryland$64,750
- 11New Jersey$64,470
- 12Minnesota$63,630
Top-paying metro areas
Median annual wage by metro area.
- 1Sacramento-Roseville-Folsom, CA$106,040
- 2San Jose-Sunnyvale-Santa Clara, CA$93,590
- 3Carson City, NV$93,560
- 4San Francisco-Oakland-Fremont, CA$89,440
- 5Vallejo, CA$81,280
- 6Santa Maria-Santa Barbara, CA$80,520
- 7Napa, CA$79,050
- 8Yuba City, CA$78,420
- 9Seattle-Tacoma-Bellevue, WA$78,330
- 10Bridgeport-Stamford-Danbury, CT$78,070
- 11Washington-Arlington-Alexandria, DC-VA-MD-WV$77,860
- 12Boston-Cambridge-Newton, MA-NH$77,850
Related job titles
Employers advertise Computer User Support Specialists roles under these titles.
- Cloud Operations Specialist
- Computer Customer Support Specialist
- Computer Hardware Technician (Computer Hardware Tech)
- Computer Help Desk Specialist
- Computer Lab Assistant (Computer Laboratory Assistant)
- Computer Operations Technician (Computer Operations Tech)
- Computer Operator
- Computer Specialist
- Computer Support Specialist
- Computer Support Tech (Computer Support Technician)
- Computer System Tech (Computer Systems Technician)
- Computer Systems Specialist
- Computer Tech (Computer Technician)
- Computer Technical Specialist
- Computer Technologist
- Customer Liaison
Related occupations
- Software Developers$135,980
- Computer Network Support Specialists$76,220
- Network and Computer Systems Administrators$99,130
- Computer Systems Analysts$105,850
- Computer Occupations, All Other$116,580
- Computer, Automated Teller, and Office Machine Repairers$47,810
- Database Administrators$104,620
- Information Security Analysts$129,180
What a Computer User Support Specialists does
- Oversee the daily performance of computer systems.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Frequently asked questions
- How much does a Computer User Support Specialists make?
- The median annual wage for Computer User Support Specialists is $61,860 ($30 per hour). Pay ranges from about $40,980 at the 10th percentile to $100,540 at the 90th percentile.
- What is the average salary for a Computer User Support Specialists?
- The average (mean) annual salary is $67,330, which is higher than the median because a small number of high earners pull the average up.
- Which state pays Computer User Support Specialistss the most?
- District of Columbia has the highest median annual wage for this occupation at $80,950.
- Is Computer User Support Specialists a growing occupation?
- BLS employment data for May 2025 counts about 717K people in this occupation. Projected growth is published separately in the BLS Employment Projections program.
- What does a Computer User Support Specialists do?
- Oversee the daily performance of computer systems.; Answer user inquiries regarding computer software or hardware operation to resolve problems.; Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications..