Customer Service Representatives Salary in Illinois
State wage data from the BLS OEWS survey, May 2025.
Median annual
$46,130
Median hourly
$22
Average annual
$48,950
Employed in state
101K
The median annual salary for Customer Service Representatives in Illinois is $46,130, or about $22 an hour. That is 3% higher than the national median.
Pay in Illinois ranges from $33,590 at the 10th percentile to $71,400 at the 90th percentile. Roughly 101K people work as customer service representatives in the state.
Pay distribution in Illinois
10th$33,590
25th$37,680
Median$46,130
75th$58,050
90th$71,400
Salary calculator
- Hourly
- $22.18
- Daily
- $177
- Weekly
- $887
- Bi-weekly
- $1,774
- Monthly
- $3,844
- Annual
- $46,130
$46,130 a year is around the 50th percentile for Customer Service Representativess in Illinois. The median is $46,130.
Customer Service Representatives pay by metro area in Illinois
| Metro area | Median annual | Employment |
|---|---|---|
| Chicago-Naperville-Elgin, IL-IN | $47,100 | 75K |
| St. Louis, MO-IL | $45,800 | 24K |
| Rockford, IL | $43,260 | 2.1K |
| Champaign-Urbana, IL | $41,280 | 1.5K |
| Kankakee, IL | $40,490 | 480 |
| Springfield, IL | $40,230 | 1.5K |
| Decatur, IL | $40,190 | 420 |
| Davenport-Moline-Rock Island, IA-IL | $39,950 | 3.0K |
| Peoria, IL | $39,840 | 2.3K |
| Bloomington, IL | $39,120 | 1.3K |
| Cape Girardeau, MO-IL | $38,190 | 580 |
| Paducah, KY-IL | $36,460 | 860 |
Other jobs in Illinois
- Laborers and Freight, Stock, and Material Movers, Hand$40,240
- General and Operations Managers$105,770
- Cashiers$32,880
- Registered Nurses$97,550
- Home Health and Personal Care Aides$35,800
- Fast Food and Counter Workers$31,200
- Retail Salespersons$35,410
- Stockers and Order Fillers$37,330
- Customer Service Representatives$44,770
- Office Clerks, General$45,010
- Janitors and Cleaners, Except Maids and Housekeeping Cleaners$36,840
- Heavy and Tractor-Trailer Truck Drivers$58,640
- Miscellaneous Assemblers and Fabricators$44,650
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$47,540
- Waiters and Waitresses$35,230
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel$69,990
- Nursing Assistants$42,260
- Maintenance and Repair Workers, General$49,590
- Teaching Assistants, Except Postsecondary$36,780
- Elementary School Teachers, Except Special Education$63,970