Customer Service Representatives Salary in New York
State wage data from the BLS OEWS survey, May 2025.
Median annual
$48,000
Median hourly
$23
Average annual
$52,740
Employed in state
141K
The median annual salary for Customer Service Representatives in New York is $48,000, or about $23 an hour. That is 7% higher than the national median.
Pay in New York ranges from $36,270 at the 10th percentile to $76,280 at the 90th percentile. Roughly 141K people work as customer service representatives in the state.
Pay distribution in New York
10th$36,270
25th$40,360
Median$48,000
75th$60,280
90th$76,280
Salary calculator
- Hourly
- $23.08
- Daily
- $185
- Weekly
- $923
- Bi-weekly
- $1,846
- Monthly
- $4,000
- Annual
- $48,000
$48,000 a year is around the 50th percentile for Customer Service Representativess in New York. The median is $48,000.
Customer Service Representatives pay by metro area in New York
| Metro area | Median annual | Employment |
|---|---|---|
| New York-Newark-Jersey City, NY-NJ | $49,590 | 126K |
| Glens Falls, NY | $45,830 | 650 |
| Kiryas Joel-Poughkeepsie-Newburgh, NY | $45,550 | 4.0K |
| Buffalo-Cheektowaga, NY | $45,520 | 9.8K |
| Ithaca, NY | $45,390 | 650 |
| Syracuse, NY | $45,360 | 4.7K |
| Albany-Schenectady-Troy, NY | $45,350 | 8.3K |
| Binghamton, NY | $45,280 | 1.5K |
| Utica-Rome, NY | $45,250 | 1.8K |
| Rochester, NY | $44,740 | 9.3K |
| Kingston, NY | $43,680 | 680 |
| Watertown-Fort Drum, NY | $39,830 | 420 |
| Elmira, NY | $39,230 | 510 |
Other jobs in New York
- Home Health and Personal Care Aides$35,800
- Retail Salespersons$35,410
- General and Operations Managers$105,770
- Registered Nurses$97,550
- Janitors and Cleaners, Except Maids and Housekeeping Cleaners$36,840
- Fast Food and Counter Workers$31,200
- Cashiers$32,880
- Stockers and Order Fillers$37,330
- Waiters and Waitresses$35,230
- Customer Service Representatives$44,770
- Teaching Assistants, Except Postsecondary$36,780
- Security Guards$38,020
- Office Clerks, General$45,010
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive$47,540
- Maintenance and Repair Workers, General$49,590
- Software Developers$135,980
- Accountants and Auditors$83,680
- Elementary School Teachers, Except Special Education$63,970
- Laborers and Freight, Stock, and Material Movers, Hand$40,240
- Lawyers$159,670