Bill and Account Collectors Salary
Office and Administrative Support Occupations · 159K employed in the U.S.
Median annual
$47,030
Median hourly
$23
Average annual
$49,060
Typical range
$34,400–$65,580
Pay distribution
10th to 90th percentile, with the median marked.
What this role pays
The median annual salary for Bill and Account Collectors is $47,030 as of May 2025, based on the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey. That works out to about $23 an hour at a full-time schedule.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts..
Most earn between $34,400 and $65,580 a year. There are roughly 159K people employed as bill and account collectors in the United States. Use the state and metro pages below to see how pay changes by location, and the calculator to convert any hourly or annual figure.
Salary calculator
Convert your pay and see where it lands for Bill and Account Collectors.
- Hourly
- $22.61
- Daily
- $181
- Weekly
- $904
- Bi-weekly
- $1,809
- Monthly
- $3,919
- Annual
- $47,030
$47,030 a year is around the 50th percentile for Bill and Account Collectorss. The median is $47,030.
Highest-paying states
Median annual wage by state.
- 1District of Columbia$62,230
- 2Alaska$60,810
- 3Massachusetts$59,800
- 4California$57,930
- 5Connecticut$57,930
- 6Vermont$57,630
- 7Hawaii$53,570
- 8New Jersey$52,510
- 9Rhode Island$52,000
- 10Oregon$50,880
- 11Colorado$50,090
- 12Maryland$50,010
Top-paying metro areas
Median annual wage by metro area.
- 1San Jose-Sunnyvale-Santa Clara, CA$77,360
- 2Napa, CA$77,160
- 3San Francisco-Oakland-Fremont, CA$72,430
- 4San Luis Obispo-Paso Robles, CA$64,970
- 5Racine-Mount Pleasant, WI$62,460
- 6Santa Maria-Santa Barbara, CA$61,640
- 7Kenosha, WI$60,690
- 8Anchorage, AK$60,430
- 9Santa Cruz-Watsonville, CA$60,390
- 10New Haven, CT$60,330
- 11Visalia, CA$60,310
- 12Boston-Cambridge-Newton, MA-NH$59,800
Related job titles
Employers advertise Bill and Account Collectors roles under these titles.
- Account Receivable Associate
- Account Service Representative
- Accounts Collector
- Bad Credit Collector
- Bill Collector
- Car Repossessor
- Chaser
- Claims Collector
- Collection Agent
- Collection Representative
- Collection Specialist
- Collections Agent
- Collections Analyst
- Collections Associate
- Collections Clerk
- Collections Coordinator
Related occupations
- Credit Authorizers, Checkers, and Clerks$50,080
- Tax Examiners and Collectors, and Revenue Agents$62,370
- Customer Service Representatives$44,770
- Tellers$43,030
- Billing and Posting Clerks$48,500
- Bookkeeping, Accounting, and Auditing Clerks$50,670
- Insurance Claims and Policy Processing Clerks$49,230
- Correspondence Clerks$46,800
What a Bill and Account Collectors does
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Answer customer questions regarding problems with their accounts.
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Receive payments and post amounts paid to customer accounts.
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
Frequently asked questions
- How much does a Bill and Account Collectors make?
- The median annual wage for Bill and Account Collectors is $47,030 ($23 per hour). Pay ranges from about $34,400 at the 10th percentile to $65,580 at the 90th percentile.
- What is the average salary for a Bill and Account Collectors?
- The average (mean) annual salary is $49,060, which is higher than the median because a small number of high earners pull the average up.
- Which state pays Bill and Account Collectorss the most?
- District of Columbia has the highest median annual wage for this occupation at $62,230.
- Is Bill and Account Collectors a growing occupation?
- BLS employment data for May 2025 counts about 159K people in this occupation. Projected growth is published separately in the BLS Employment Projections program.
- What does a Bill and Account Collectors do?
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.; Locate and monitor overdue accounts, using computers and a variety of automated systems.; Arrange for debt repayment or establish repayment schedules, based on customers' financial situations..