Insurance Claims and Policy Processing Clerks Salary
Office and Administrative Support Occupations · 214K employed in the U.S.
Median annual
$49,230
Median hourly
$24
Average annual
$52,920
Typical range
$37,560–$73,590
Pay distribution
10th to 90th percentile, with the median marked.
What this role pays
The median annual salary for Insurance Claims and Policy Processing Clerks is $49,230 as of May 2025, based on the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS) survey. That works out to about $24 an hour at a full-time schedule.
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records.
Most earn between $37,560 and $73,590 a year. There are roughly 214K people employed as insurance claims and policy processing clerks in the United States. Use the state and metro pages below to see how pay changes by location, and the calculator to convert any hourly or annual figure.
Salary calculator
Convert your pay and see where it lands for Insurance Claims and Policy Processing Clerks.
- Hourly
- $23.67
- Daily
- $189
- Weekly
- $947
- Bi-weekly
- $1,893
- Monthly
- $4,103
- Annual
- $49,230
$49,230 a year is around the 50th percentile for Insurance Claims and Policy Processing Clerkss. The median is $49,230.
Highest-paying states
Median annual wage by state.
- 1New Hampshire$60,650
- 2Washington$60,220
- 3New Jersey$59,810
- 4Connecticut$59,760
- 5Maine$58,890
- 6Colorado$58,660
- 7Minnesota$58,030
- 8New York$57,790
- 9California$56,800
- 10Massachusetts$52,910
- 11Montana$50,890
- 12Oregon$50,890
Top-paying metro areas
Median annual wage by metro area.
- 1Manchester-Nashua, NH$67,170
- 2San Francisco-Oakland-Fremont, CA$64,260
- 3Barnstable Town, MA$63,190
- 4San Jose-Sunnyvale-Santa Clara, CA$62,900
- 5Janesville-Beloit, WI$62,500
- 6Hartford-West Hartford-East Hartford, CT$62,310
- 7Appleton, WI$62,170
- 8Santa Maria-Santa Barbara, CA$61,460
- 9Santa Rosa-Petaluma, CA$61,410
- 10Olympia-Lacey-Tumwater, WA$61,390
- 11Seattle-Tacoma-Bellevue, WA$61,120
- 12Sacramento-Roseville-Folsom, CA$60,740
Related job titles
Employers advertise Insurance Claims and Policy Processing Clerks roles under these titles.
- Agency Service Representative (Agency Service Rep)
- Billing and Insurance Coordinator
- Cancellation Clerk
- Claims Adjudicator
- Claims Assistant
- Claims Associate
- Claims Clerk
- Claims Coordinator
- Claims Processing Specialist (CPS)
- Claims Service Representative (Claims Service Rep)
- Claims Sorter
- Claims Taker
- Claims Technician (Claims Tech)
- Client Process Specialist
- Dental Insurance Coordinator
- Document Reviewer
Related occupations
- Customer Service Representatives$44,770
- Credit Authorizers, Checkers, and Clerks$50,080
- Eligibility Interviewers, Government Programs$54,210
- Billing and Posting Clerks$48,500
- Loan Interviewers and Clerks$50,020
- Bookkeeping, Accounting, and Auditing Clerks$50,670
- Correspondence Clerks$46,800
- Office Clerks, General$45,010
What a Insurance Claims and Policy Processing Clerks does
- Prepare insurance claim forms or related documents, and review them for completeness.
- Transmit claims for payment or further investigation.
- Contact insured or other involved persons to obtain missing information.
- Review insurance policy to determine coverage.
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
- Post or attach information to claim file.
- Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
- Calculate amount of claim.
Frequently asked questions
- How much does a Insurance Claims and Policy Processing Clerks make?
- The median annual wage for Insurance Claims and Policy Processing Clerks is $49,230 ($24 per hour). Pay ranges from about $37,560 at the 10th percentile to $73,590 at the 90th percentile.
- What is the average salary for a Insurance Claims and Policy Processing Clerks?
- The average (mean) annual salary is $52,920, which is higher than the median because a small number of high earners pull the average up.
- Which state pays Insurance Claims and Policy Processing Clerkss the most?
- New Hampshire has the highest median annual wage for this occupation at $60,650.
- Is Insurance Claims and Policy Processing Clerks a growing occupation?
- BLS employment data for May 2025 counts about 214K people in this occupation. Projected growth is published separately in the BLS Employment Projections program.
- What does a Insurance Claims and Policy Processing Clerks do?
- Prepare insurance claim forms or related documents, and review them for completeness.; Transmit claims for payment or further investigation.; Contact insured or other involved persons to obtain missing information..